At My Cosmetic Centre, we are committed to protecting the privacy and confidentiality of our clients’ personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the personal information provided to us by our clients. By using our services and providing your personal information, you agree to the terms and practices described in this policy.

1. Information We Collect:

We may collect the following types of personal information from our clients:

• Full Name: We collect your full name to identify you accurately and provide personalized services.
• Email Address: We collect your email address to communicate with you, send appointment reminders, and provide updates on your queries.
• Phone Number: We collect your phone number to contact you for appointment scheduling, confirmation, and addressing any concerns or queries you may have.
• Postcode: We collect your postcode to understand the geographical location of our clients and improve our services accordingly.
• Queries: We collect information related to your queries to understand your needs and provide relevant information, guidance, and assistance.

2. Use of Personal Information:

We may use the personal information we collect from our clients for the following purposes:

• To provide and personalize our services, including responding to your queries and addressing your concerns.
• To schedule, confirm, and manage appointments with our cosmetic centre.
• To send important updates, newsletters, and promotional offers related to our services that may be of interest to you. You have the option to opt-out of receiving such communications at any time.
• To improve our services, website, and customer experience based on feedback and suggestions received from our clients.
• To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Disclosure of Personal Information:

We may disclose your personal information to third parties in the following circumstances:

• Service Providers: We may engage trusted third-party service providers who assist us in operating our business and providing services to our clients. These service providers may have access to your personal information only to perform their functions and are contractually obligated to maintain its confidentiality.
• Legal Requirements: We may disclose your personal information when required to comply with applicable laws, regulations, legal processes, or government requests.
• Protection of Rights: We may disclose your personal information to protect the rights, safety, and property of My Cosmetic Centre, our clients, or others.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our business assets, personal information held by us may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

4. Data Security:

We implement reasonable security measures to protect the personal information we collect from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system is entirely secure. Therefore, while we strive to protect your personal information, we cannot guarantee its absolute security.

5. Retention of Personal Information:

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Your Rights and Choices:

a) Access and Update: You have the right to access, update, or correct the personal information we hold about you. You may do so by contacting us using the contact information provided at the end of this Privacy Policy.

b) Opt-Out: You may choose to opt-out of receiving promotional communications from us by following the instructions provided in the communication or by contacting us directly.

c) Cookies: Our website may use cookies and similar tracking technologies. You can manage your cookie preferences through your browser settings.

7. Children’s Privacy:

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

8. Changes to this Privacy Policy:

We reserve the right to modify or update this Privacy Policy at any time. Any changes will be effective upon posting the revised policy on our website. We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information.

9. Contact Us:

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

My Cosmetic Centre
158-160 Kenton Road
London
Email: info@my-cosmetic-centre-wordpress.6xolxv.easypanel.host
Phone: 0208 9022270

By using our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your personal information as described herein.